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Google Workspace - Add 3plains as a Administrator
If you would like support for Google Workspace email or have 3plains answer any questions in regards to Google Workspace, we will need you to add 3plains as a Administrator. We need to typically add a email policy for customers (DKIM, SPF and DMARC) since the big companies are requiring it and customers may not be receiving your emails.
How to add 3plains as a Admin:
1. Login to your Google Workspace Admin account https://admin.google.com/
2. Add 3plains as a user. Add our full name as 3plains Admin (first name, last name) and the email address as admin@yourdomainname.com. In the security settings for the user add the email address as support at 3plains.com and the phone number as 612-716-2060.
3. After you add 3plains as a user, click "Email Password Information" to support@3plains.com, then we can login and get your account squared away.
4. Make sure after you added the user account to add the new 3plains Admin account as a Super Admin role. Look at the photo below Under Users > 3plains Admin > Admin roles and privileges then make sure Super Admin is checked / Assigned like the photo below.
Note: This additional user for 3plains will be a free Google Cloud identity account after we login and change our user account.
Still need help or don't want to DIY?
We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.
Last Updated: 2024-05-23
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