Testimonials

Testimonials are an important tool in building up your business. After a user submits a new testimonial, you will get an email with "YOUR BUSINESS NAME - New Submitted Testimonial" in the subject line where you can preview what was said. In order to get testimonial submitted on your 3plains powered website live, follow the 3 steps below:

1. Login to the 3plains Portal navigate to Website > Testimonials
   • Here you will see all your testimonials
   • Note: Live testimonials are white & Hidden/to be approved testimonials are Grey
2. Click the name of the client/person you would like approve for the website
3. Scroll down to the very bottom on the page and click the YES next to approve and click save
   

Someone leave a bad review or spam review?

Only reviews you approve show up on your website. Try as we might, spammers will always find a way to get their information on a website or maybe someone had less than an amazing time with you, that too will not be posted unless you approve it. Remember deleting negative reviews ONLY applies to your 3plains website.

To delete a negative or spam review with 3plains:

1. Login to the 3plains Portal navigate to Website > Testimonials
   • Here you will see all your testimonials
   • Note: Live testimonials are white & Hidden/to be approved testimonials are Grey
2. Click the big red X and the end of the review and question
3. Click YES on the "Are you sure you want to delete this testimonial?" pop-up

Last Updated: 2024-03-17