Adding/Editing/Deleting Users

To give someone else access to your 3plains Portal follow these steps:

Add User

  1. Go to Account > Users or click your name in the top right corner and click Users
  2. Click the "Add User" orange button
  3. Fill in the required fields for the new user:
    1. First Name
    2. Last Name
    3. Email
    4. Password (twice)
    5. Security Pin
    6. Company Title/Role
  4. Select the access you want them to have
    1. Will Receive Billing Emails: Click Yes or No
    2. Will Receive Emails When Support Tickets: Yes/No
    3. Give Website Access: Yes/No
  5. Click the Save Button

Delete User

  1. Go to Account > Users or click your name in the top right corner and click Users
  2. Click on the red delete button next to the user
  3. You will get a warning message to make sure you want to delete

The user will have no access to the account you just removed them from.

Still need help or don't want to DIY?

We have maintenance service and website update packages available. Please fill out a ticket and a 3plains representative will reach out to you with details on pricing and packages.

Last Updated: 2024-03-21

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